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1.
Browse through our online shop and choose a style you like
2.
Customise your chosen garment on its product page by selecting your preferred options
3.
If you would like to see and feel the quality of our fabrics before placing an order, we are happy to send you fabric swatches first. Just click on the “Order a fabric swatch” button on the garment’s product page.
4.
Complete your order by filling in your delivery and payment details. Once your order has been placed, you will find links to a measurement form with instructions on the order confirmation page as well as in your order confirmation email. Taking your measurements is really easy and takes no more than 10 minutes. All you need is a measuring tape, a mirror and a cord (that you can tie around your waist). You don‘t need any experience and you can take the measurements by yourself. Find out more about how to take your measurements here
Please note that, unfortunately, we can only accept orders below a bust measurement of 112cm at the moment (approx. UK size 18). Find out why
5.
Depending on your location, your parcel will reach you within 3 weeks after you send us your measurements. Keep in mind that we can only start working on your order after you send us your measurements. For more details, see our delivery times and conditions
After your garment has been delivered
All Seni Dey clothes are specifically made for you and can therefore not be returned.
If you do change your mind about a particular style you have ordered, we will meet you halfway and refund you 50% of the price paid. (Please note that shipping costs are not refundable). And if despite our rigorous quality controls, we do make a mistake with your garment, we will absolutely take full responsibility and refund you your money entirely or give you the option to exchange or alter the garment.
